Here at Reputation Jump we care about small business, our customers, our product, our service and each other. We exist to “help small business thrive.” We believe our reputation is our integrity & we are on this journey together.

We will continue to innovate according to the needs of the business owners we partner with. Scroll down to learn more about our leadership team and our values.

Our Core Values

WE EMPOWER ENTREPRENEURS

The success of small business matters—to families, communities, and economies. It matters to the world. It’s why we help small businesses market, grow, and scale up. Why we support entrepreneurs with ongoing support and training. We’re serious about helping small business owners dream big and to making an impact.

WE DO WHAT WE SAY WE'LL DO

We walk the walk. Every day, week, and month we strive to our goals. At JUMP it’s tied to our purpose of helping small businesses thrive. As individuals, we commit to these goals and then hold ourselves and each other accountable—no matter how difficult.

WE FACE CHALLENGES WITH OPTIMISM

Our belief: Anything is impossible with systems & process, then kick it up a notch. We may struggle, and things may not always go the way we planned, but we rally together to achieve big things. And we do it all with a smile.

WE INNOVATE AND CONSISTANTLY IMPROVE

Our goals are aggressive, and they demand innovation. It’s in our nature. And it’s the only way we’re going to accomplish everything we’ve set out to do for small business. So we share ideas, find new projects, and inspire each other daily.

WE LISTEN, WE CARE, WE SERVE

Passion for small business drives everything we do, from partnering with the right people, innovating and improving on everything we do, the services we offer, and community. It all begins with listening to one voice: our customers.

WE PRACTICE OPEN REAL COMMUNICATION

There’s no sugar coating here. Passive-aggressive isn’t our style, either. We like (civil) disagreement, real feedback, and transparency—it’s what drives us forward. Our open communication allows for real discussions that lead to real progress.

WE CHECK OUR EGOS AT THE DOOR

We aren’t afraid to share the glory or shoulder the blame. We give credit where it’s due, own up to our mistakes, and work to find solutions to problems we discover—even if those problems are not directly related to our job.

WE BELIEVE IN PEOPLE AND THEIR DREAMS

People and their dreams power small business success, from the entrepreneurs who left their day jobs, to our team dedicated to helping them. Everything we do is in honour of people who want to create something bigger than themselves. Here’s to the dreamers.

The JUMP Team

Pascal Martin

Pascal Martin

Sales & Marketing

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